Terms & Conditions

I make all of the jewellery on the site personally and by hand. I don't use jigs or any tools that might qualify the items as mass produced. My main tools are my eyes, fingers and pliers. Consequently, the designs are not necessarily uniform and will vary a little from one to the next, due to the individual nature of the hand crafting processes and the natural materials used.

In some cases, the actual item shown in the photograph may have sold elsewhere (I attend craft fairs etc.) after being photographed and I may either send you another made at the same time, or one I make subsequently to fulfill your order, so some natural variation may occur. If that is the case, I'll be happy to photograph the actual item you purchase before shipping if you'd like to check that it conforms to your requirements.

Details on the web site, both designs and jewellery specification and standard site pages are subject to change without notice.

A good range of dimensions are included in each listing, stated in both metric and imperial units of measure.  Please note that the photographs tend to make small jewellery items look larger than they are in reality, so please check the stated sizes against a ruler to ensure that the finished item will meet your needs.

If you want something a different size than stated, especially with necklace lengths, in most cases this is possible and often within the same price, so please feel free to ask.  Some adjustments may necessitate an adjustment in price if more materials are used, but you would be advised of this before committing to purchase.

I package items with great care with appropriate materials and methods and expect them to arrive with you in perfect condition, but things can simply happen in transit beyond my control. If when an item arrives with you, you are less than delighted, please e-mail me immediately and I'll be happy to address your concerns - I want my customers to be happy.  I will strive to come to an arrangement with you to resolve the situation to your satisfaction. 

Any items that you choose to return for any reason other than a fault or damage in transit must be returned in their original condition and totally unworn and packaging and the postage for the original transit and such returns will not be part of the refund.    Earrings can only be returned where there is a fault or damage, so please ensure that you check the sizes and materials meet your requirements before purchase.

Please be mindful that once items are paid for in full and delivered to you, they become your property, so legal responsibility for them during any return transit is yours and an appropriate postal method with insurance and proof of delivery is recommended for your protection. 

Copyright:

All of the jewellery and greetings card designs, site content, text and photographs are subject to copyright protection and must not be copied or used in any way whatsoever without written permission.   Copyright on all items for sale and their images and descriptions is owned by Boo.

Jewellery and other items for sale on this site must not be offered for sale through third party sites without a formal contract and agreement in place.

The site uses a modified proprietary shopping cart called CubeCart, developed and designed by Devillion Ltd.    Their copyright notices on each page refer to the cart functions of the site ONLY, not the jewellery designs, page content or photographs.  It is a condition of using the cart that these comments must remain in place.

Holiday closures:

Because I am a self-employed sole trader, I am not available to fulfill orders when on holiday.  At such times, an announcement will be placed on the opening page of the shop with the dates of my absence.  You will still be able to place orders during this time, but they will not be fulfilled until my return, at which time I will send goods out as quickly as possible and you'll be kept fully informed of progress as soon as I return to my desk.  I apologise for any inconvenience this may cause.